To Be Successful In This Role You Have

• 5+ years of hands-on experience in security engineering, security architecture, cloud security, application security, product security, or related disciplines.
• Strong understanding of core security principles including identity and access management; authentication and authorization; network security; cryptography and key management; data protection and privacy; security monitoring and incident response; and secure software development.
• Experience assessing and securing cloud-native architectures.
• Strong knowledge of Kubernetes, container security, service-to-service communications, workload isolation, and modern application deployment patterns.
• Experience with one or more major cloud providers: Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
• Experience conducting threat modeling using frameworks such as STRIDE, ATT&CK, PASTA, or similar methodologies.
• Ability to build and communicate architecture diagrams that clearly articulate data flows, trust boundaries, security controls, and deployment models.
• Strong written and verbal communication skills with the ability to engage audiences ranging from engineers to CISOs.
• Experience presenting security recommendations and architectural guidance to customers and executive stakeholders.
• A curious mindset and willingness to continuously learn emerging technologies including AI, cloud-native platforms, and modern security architectures.

Preferred Qualifications

• Experience supporting Fortune 500 or highly regulated enterprise customers.
• Experience working with financial services, healthcare, or public sector organizations.
• Knowledge of AI security, AI governance, model risk management, prompt injection risks, agentic systems, and emerging AI threats.
• Experience using AI technologies to improve security operations, threat detection, security analysis, or engineering productivity.
• Familiarity with JavaScript, scripting, or automation development.
• Experience with the ServiceNow platform.
• Experience developing security reference architectures, implementation patterns, or technical guidance consumed at scale.
• Industry certifications such as CISSP, CCSP, AWS Security Specialty, Azure Security Engineer, GSEC, GIAC, OSCP, or equivalent.

Why This Role Is Unique

This role sits at the intersection of customer engagement, security engineering, cloud architecture, and AI security. You'll help some of the world's largest organizations make security decisions that directly influence platform adoption, AI strategy, and enterprise risk management.

You'll have the opportunity to shape product direction, influence engineering roadmaps, develop industry-leading security architectures, and help define how ServiceNow brings secure AI and cloud-native innovation to the world's most demanding customers.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.