Full job description
Shift delivers AI agents that transform insurers' most critical work. By combining deep industry expertise and unmatched data resources, Shift provides proven results that have earned the trust of hundreds of the world's leading insurers. Our insurance-grade AI is accurate, explainable, and secure—empowering human experts to move with unmatched speed, total confidence, and a renewed focus on the people they serve.
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Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance.
Learn more at www.shift-technology.com
ABOUT THE ROLE
Architects at Shift are the technical leaders who define the overarching vision across the various squads responsible for building and maintaining our platform’s domains. You will be expected to devise innovative solutions for our clients' ever-evolving needs, maintain a continuous technology watch to keep our platform at the absolute state of the art, and act as the guardian of system design quality and the long-term robustness of our tech stack.
As our very first AI Architect, you will lead the overarching technical vision and architecture for Shift’s agentic AI capabilities. This is a high-visibility, mission-critical position driving our shift toward an advanced, agent-first product ecosystem. You will work closely with engineering talents, data scientists, and senior leadership to define, build, and scale our core AI strategy. This includes integrating MCPs, robust experiment tracking and observability frameworks, advanced vector databases and embeddings pipelines, RAG architectures, and sophisticated agent orchestration layers.
WHAT YOU'LL DO
WHAT WE ARE LOOKING FOR
We are seeking a senior technical leader who combines a deep mastery of modern AI ecosystems with rock-solid production system design skills in enterprise cloud environments (specifically Azure).
At Shift Technology, we hire talented people and we believe that how we get things done matters as much as what we achieve. We have built a list of 10 High-Impact Behaviors representing the mindset and actions that define success for all Shifters. Some of them would be key to succeed in this role:
RECRUITMENT PROCESS
#LI-RH1 #LI-HYBRID
To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we’d like to highlight:
Additional benefits may be offered by country, based on your eligibility - ask your recruiter for more information. Intern and Apprentice positions may receive some of these benefits - ask your recruiter for more details.
AI tools are used to help review applications for this role. Read our AI in Recruitment Notice for what the AI considers, how to request a human review, and our most recent bias audit.
At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria. Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email accommodation@shift-technology.com and we will work with you to meet your accessibility needs.
Please be aware of scammers and only trust correspondence that comes from emails ending in "shift-technology.com". We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process.
Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.